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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Jones

David Jones

November 26, 2024

5  out of  5
rating by David Jones
"Maria found the best insurance policy that would fit my needs and at the rate that I could afford. Make sure you give them a try. Thank you Maria."
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Leo Gutierrez

November 21, 2024

5  out of  5
rating by Leo Gutierrez
"La atención personalizada, amable y respetuosa, se toman el tiempo suficiente para aclarar todas las dudas, así como explicar todos y cada uno de los beneficios y obligaciones de cada una de las partes."
We responded:
"Sr. Leo, ¡Muchas gracias por su comentario! Nos alegra saber que valora nuestra atención personalizada y que hemos podido aclarar sus dudas. Estamos aquí para ayudarte siempre. Juana, Maria, Carolina, Karen y Randi!!"
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Feraidoon Juya

August 4, 2024

5  out of  5
rating by Feraidoon Juya
"I recently signed up for State Farm and have been impressed so far. The sign-up process was smooth, and their customer service is excellent. The agents are knowledgeable and responsive. Highly recommend!!"
We responded:
"Feraidoon, Thank you for the 5-star review! We're glad to hear that you had a smooth sign-up process and excellent customer service. We appreciate your recommendation and are here to assist you with your insurance needs in Gresham. Juana Mendoza and team "
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Jose Ramirez

July 17, 2024

5  out of  5
rating by Jose Ramirez
"Great experience. Juana has a very professional and attentive personnel. I was attended with courtesy, knowledgeable and respectful. I felt well treated and that my agent understood my needs and concerns"
We responded:
"Jose, Thank you for leaving such a great Google review! I am thrilled to hear that you had a fantastic experience with our insurance services in the Greater Portland area. It means a lot to me that you found my personnel to be professional and attentive. Providing courteous, knowledgeable, and respectful service is always our top priority. If there's anything else I can assist you with or if you have any further feedback, please don't hesitate to let me know. Juana Mendoza & team "
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Luis Hernandez

June 19, 2024

5  out of  5
rating by Luis Hernandez
"Amazing experience working with Maria! She was very attentive, knowledgeable, professional, and patient. She made the process very simple and easy. Everyone at the office was very welcoming and friendly. I am happy that they will now be holding my home and auto policies and saving me money along the way! Such a positive experience overall."
We responded:
"Luis, Thank you for taking the time to share your experience working with Maria! We are thrilled to hear that she provided you with attentive, knowledgeable, professional, and patient service. It's great to know that she made the process simple and easy for you. We are also glad to hear that everyone at our office was welcoming and friendly. Providing a positive and friendly environment is something we strive for, and we are happy that it made an impact on your overall experience. We appreciate your trust in us to handle your home and auto policies and are delighted to have the opportunity to save you money along the way. Should you have any further questions or need assistance, please feel free to reach out. Thank you again for choosing our services, and we look forward to serving you in the future! Best regards, Juana Mendoza & Team"
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Jake Wamsley

May 15, 2024

5  out of  5
rating by Jake Wamsley
"I'm paying $50 a month less for full coverage then I was with Farmers for the basic coverage. Friendly awesome people to deal with."
We responded:
"Jake, Thank you for your review! It's wonderful to hear that you were able to save $50 per month by switching to full coverage from another provider. It's also great that you had a positive experience with friendly and helpful individuals during the process. If there is anything else I can assist you with, please don't hesitate to ask! Juana Mendoza & team"
Profile photo of Cynthia Hurlburt

Cynthia Hurlburt

April 26, 2024

5  out of  5
rating by Cynthia Hurlburt
"Professional,informative,knowledgeable and very patient. I have already shared my positive experience with my family and a dear friend. ❤️"
We responded:
"Cynthia, Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you found our service professional, informative, and knowledgeable. Our team always aims to provide the best possible service. We're grateful for your recommendation to your family and friend. If you ever need any further assistance, please don't hesitate to reach out. Juana Mendoza and team!!"
Profile photo of Peter Kilner

Peter Kilner

March 11, 2024

5  out of  5
rating by Peter Kilner
"I hit a deer about 30 miles from home, and with about 50 miles to my destination. I called the Mendoza agency and spoke with Maria. She looked after everything for me, and within a few minutes had filed the claim, found a repair shop and got a hire car for us. I was able to drive the remaining 50 miles, and within 3 hours after the accident had a hire car and had dropped the damaged car at the repair shop. Amazing service! Our trip was hardly impacted. Thank you Maria, Juana, and State Farm! I highly recommend this agency."
We responded:
"Peter, Thank you for taking the time to share your experience with us on Google. We are delighted to hear that Maria from the Mendoza agency provided you with exceptional service during a difficult time. It is always our goal to make the claims process as smooth and hassle-free as possible for our valued customers. We are thrilled that Maria was able to promptly assist you by filing the claim, finding a repair shop, and arranging a hire car, allowing you to continue your trip with minimal disruption. We understand how important it is for our customers to have peace of mind and get back on track quickly after an unfortunate incident, and we are glad that we were able to provide you with the support you needed. We will make sure to pass along your kind words to Maria. Thank you again for choosing State Farm and recommending our agency. If there is anything else we can assist you with, please do not hesitate to reach out. We value your business and look forward to serving you in the future. Best regards, Juana, Randi, Maria, Carolina & Jaymie! "
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Anne Niiyama

August 16, 2023

5  out of  5
rating by Anne Niiyama
"Friendly service, very helpful. I highly recommend this office and staff."
We responded:
"Anne, We're delighted to hear that you had a great experience with our friendly staff here in Gresham. Providing helpful service is our priority, and we're glad that you found our team to be so. Thank you for recommending our office. If you ever require assistance with insurance matters again, we'll be more than happy to assist you. Your satisfaction is our motivation! Juana"
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katya myroslava

July 20, 2023

5  out of  5
rating by katya myroslava
"Excelente trato y precios!!!"
We responded:
"Thank you, Katya! My team strives at providing the best rate available to each customer along with excellent customer service!!! "
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Marcial Caamal

April 1, 2023

5  out of  5
rating by Marcial Caamal
"Quisiera saber si hablam español en su oficina Gracias."
We responded:
"Sr. Marcial, claro que si! Puede llamar a la oficina de 9am-5pm de Lunes a Viernes y lo atendera Carolina or Maria. Esperamos su llamada! Gracias, Juana "
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Neilla Estrada

February 20, 2023

5  out of  5
rating by Neilla Estrada
"Juana and Randi were wonderful to work with. They were very good at explaining our policies and they saved us a lot of $$. They always return our calls and answered our questions. We would highly recommend them. Thank you ladies for all your hard work."
We responded:
"Thank you, Neilla We are happy that we were able to help! Randi is awesome as well as all of my other team members! We appreciate your review and of course your business! Juana & Team!!"
Profile photo of Brock Anderson

Brock Anderson

February 12, 2023

5  out of  5
rating by Brock Anderson
"I recently had the pleasure of working with Juana, an insurance agent with a wealth of knowledge and experience. From the very beginning, she was extremely helpful and supportive in helping us find the right policy for our needs. She was patient and understanding, taking the time to explain the different coverage options and how they would best suit our needs. Juana's professionalism and expertise were evident throughout the entire process. I would highly recommend Juana to anyone looking for an insurance agent. She is the epitome of what an insurance agent should be and I am extremely grateful for her help."
We responded:
"Brock, It was such a pleasure to meet you guys! Thank you for such thoughtful, kind words! I appreciate your business and look forward to working with you guys for many more years to come! Thank you again, Juana Mendoza"
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Reenie Fleek

November 18, 2022

5  out of  5
rating by Reenie Fleek
"They made getting better insurance fast and cheaper then what I was paying I def recommend"
We responded:
"Thank you, Reenie!! Have a great day, Juana & team."
Profile photo of Randi Ruddell

Randi Ruddell

November 18, 2022

5  out of  5
rating by Randi Ruddell
"This is a dream team, over two decades in the making that has come together to provide you top notch service! You can buy insurance anywhere but to be connected with someone that truly cares about protecting your families financial future & assets is rare! They take the time to review your coverage/policies at every opportunity and make sure that nothing is missing. Juana and her team are able to offer you a level of service that you didn’t even know you needed!"
We responded:
"Thank you Randi, my team has over 40 years of combined experience to provide the best advice and customer service each and everyone of our clients deserves! Thank you also so the many referrals you have sent our office, we appreciate your business and referrals! Juana & team! "
Profile photo of Walt Spink

Walt Spink

November 14, 2022

5  out of  5
rating by Walt Spink
"November 14, 2022 ... TWO THUMBS UP to State Farm agent Juana Mendoza 👍👍 ➕ She demonstrated a "good neighbor" impression during our initial meeting as well as providing QUICK & timely follow up via her phone calls & texts. ➕ She outshines the several previous agents she recently replaced (who apparently weren't concerned to reach out to discuss insurance adjustments or premium savings for this 15+ year policyholder). ➕ The rate adjustments initiated by Juana for my auto renewal reduced my premium by 38.7% ‼️ 🙂. SALUTE & cheers to Juana & her office staff ➡️.TWO THUMBS UP 👍 👍 ⬅️"
We responded:
"Thank you, Walt! I am so glad we were able to sit down and review your policies, and that we were able to save you money on your auto insurance! I look forward to being your State Farm Agent for many years to come! Juana Mendoza"
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Daniel Rosales

November 11, 2022

5  out of  5
rating by Daniel Rosales
"This is the best staff you could ask for!"
We responded:
"Thank you, Daniel! We appreciate your comment and hope you have a great day!"
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Richard Dautremont

October 11, 2022

5  out of  5
rating by Richard Dautremont
"I never had a good experience with another Insurance Company these people know what they're doing they give you the correct information and I'm really happy to be with State Farm Insurance I've been with them for a few years now and always gave me the correct advice they are very helpful and have answers for you.One person I really enjoy talking to her name is Randy and she is very informative on the information she gives and that is a great help to me I really appreciate the hard work they do and give me the correct information so thumbs up to them"
We responded:
"Thank you Richard, Randi is a rockstar! I appreciate your review and look forward to servicing your policies for years to come! Juana and team"
Profile photo of Cecilia Cardoso

Cecilia Cardoso

September 21, 2022

5  out of  5
rating by Cecilia Cardoso
"I have had nothing, but the best experience with Juana and her team! I switched to State Farm recently this year and the day my coverage started I had an incident happen while I was at work. When I called this office my call was answered in a timely manner by Carolina who was friendly and listen to my problem. She transferred promptly, after assuring me that I had nothing to worry about, to Juana for more assistance. Juana was so helpful, kind and comforting during my moment of panic. She was able to assure me that the incident I was calling about would be investigating thoroughly and I had nothing to worry about. She really made me feel at ease for the remaining of my work day and I greatly appreciated it! I highly recommend Juana and this office as they are friendly, helpful and willing to help you with your concerns."
We responded:
"Cecilia, I am glad my team was able to assist you and be there for you in your time of need, Maria and Carolina are the best! Thank you also for the referral you sent our way yesterday we appreciate every referral that comes our way! We look forward to servicing your policy for many years to come! Juana & team!"
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Carmen Glez

September 21, 2022

5  out of  5
rating by Carmen Glez
"Recomiendo mucho esta oficina muy amables y buen conocimiento en su trabajo"
We responded:
"Muchísimas gracias Carmen, le agradecemos que pase a dejarnos su comentario del servicio que recibió en la oficina! Que tenga un lindo día! Juana"
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Benjamin Lacayo

September 15, 2022

5  out of  5
rating by Benjamin Lacayo
"I highly recommended this State Farm office and their staff. Recently, I met with Juana at her State Farm office, for the first time, to discuss advance planning related to my Life Insurance. Throughout this meeting, Juana was fully attentive to my concerns as well as highly skilled in communicating. She gathered the input that I provided, and she responded to my questions, impeccably. She presents herself with the best qualities of a top professional, and a key resource at State Farm. Further, Juana is personable and charming as an individual. I am thankful for the time and the expert support provided by Juana. When calling the State Farm office, often you will be able to speak with Carolina for general support as a policyholder. I am greatly pleased as a client to speak with a delightful and capable individual like her. Carolina is an exemplary staff member who demonstrates experience, proficiency and courtesy in offering support or clarification that you may need, coming from a major corporation such as State Farm, on a consistent basis."
We responded:
"Benjamín, we are happy to be available to you when you need us the most! Carolina is great and we are so lucky to have her on our team! We appreciate your business and look forward to many more years to come!!"
Profile photo of Jorge Cruz (JorgeCB)

Jorge Cruz (JorgeCB)

August 26, 2022

5  out of  5
rating by Jorge Cruz (JorgeCB)
"Personal bien atento, con conocimiento y dispuestos a lograr tu mejor cuota! 👌🏼"
We responded:
"Jorge, muchas gracias por tu buen comentario, estamos aquí para servir!"
Profile photo of Carol Poterek

Carol Poterek

August 5, 2022

5  out of  5
rating by Carol Poterek
"Wow, just wow. Talk about excellent customer service. I had a question regarding my insurance and Juana sat down with me and explained all my options so well! I found out about options I didn’t know about! The entire staff truly cares about you and does everything they can to provide you with the best insurance choice for your situation. In all my years I’ve never felt this compelled to write a review about an insurance company office. Hats off to this team of dedicated and caring professionals."
We responded:
"Carol, my team shares my philosophy of providing the best customer service and assisting our customers with all aspects of their insurance. Thank you for sharing your experience and I look forward to continuing to assist you for many years to come! Juana & Team!"
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Santos Hernandez

July 29, 2022

5  out of  5
rating by Santos Hernandez
"Great service and friendly."
We responded:
"Thank you Santos, we appreciate your review."
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Mary Prishchenko

July 25, 2022

5  out of  5
rating by Mary Prishchenko
"The customer service alone is worth it! Maria was super helpful, and knowledgeable. She answered all my questions, took care of all the paperwork and saved me money by switching! Highly recommend!"
We responded:
"Thank you Mary, we love that Maria is in our team! She is great and always ready to help! We appreciate your business! Thanks, Juana and team."